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FamilyCare Top Performing Tri-County CCO in Key Performance Measures

Portland, Ore. –  June 27, 2018 – Yesterday, the Oregon Health Authority (OHA) released its 2017 CCO Metrics Report which contains information regarding each CCO’s performance on quality metrics and how much each CCO earned from the state’s quality incentive pool.

FamilyCare is pleased that it has earned 101.6% of the quality funds available from the OHA, achieving improvement targets or benchmarks for the majority of the 16 quality metrics tied to incentive dollars. FamilyCare’s performance is a testament to the hard work of its employees and providers in striving to improve quality and access for the Oregon Health Plan members we served for decades.

According to OHA’s report, FamilyCare ranked highest in the state for adults who rated their health status as good, very good, or excellent in 2017 and highest in the state for childhood and adolescent access to primary care providers, becoming the only CCO to achieve the 2017 benchmark for this measure. It also ranked highest in the Tri-County region in the “Access to Care” metric (improved by 1.4% over 2016) and in the “Satisfaction with Care” metric.

FamilyCare also ranked highest in the region for:

  • Lower rate of patient visits to emergency rooms;
  • The percentage of children who make at least six visits to their doctor in the first 15 months of life;
  • The percentage of women who had a postpartum care visit after delivery;
  • The percentage of children who receive recommended immunizations before their second birthday; and
  • The percentage of children who receive developmental screenings in the first 36 months of life.

On January 31, 2018, FamilyCare was forced to close its CCO operations after three years of deficient rates, which were the lowest of any CCO in the state. 


About FamilyCare Health

For more than 30 years, FamilyCare Health provided patient-centered health care to Oregonians. FamilyCare Health was the first health plan in Oregon to integrate models of physical and mental health and the first CCO in the tri‐county area certified by the Oregon Health Authority.

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