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FamilyCare Acts to Ensure Members’ Continuity of Care

Portland, Ore. – December 19, 2017 – Since September, FamilyCare has been consistent and clear with the Oregon Health Authority (OHA) that the deficient rates developed by the agency for 2018 will lead to FamilyCare closing its doors at the end of the year. We have communicated with the OHA our desire to begin transition planning for our members, so that their care will continue uninterrupted. OHA met with us for the first time on Friday to begin contingency planning for the transition of our members.

After our third meeting today, the state is still unclear as to what information they want FamilyCare to provide. FamilyCare has provided the OHA an outline of all the information it could make available immediately. However, the agency has not produced a comprehensive list of all the information and the details required from FamilyCare to ensure that the transition of care for our members proceeds smoothly and without interruption.

The most critical priority for FamilyCare and its employees is the continuity of care for all our members, especially those with critical needs. To ensure that our members and providers have all the support they need, all of our employees will be working over the New Year’s weekend and into the following two weeks until the transition is completed.

Suggestions by Representative Greenlick that FamilyCare has not been helping members are blatantly false. Representative Greenlick has not contacted FamilyCare to learn about all the work we have done and will do in the future to help our members. His statements are demeaning to the over 300 employees who have made the care of our 120,000 members their mission.

About FamilyCare Health

For more than 30 years, FamilyCare Health provided patient-centered health care to Oregonians. FamilyCare Health was the first health plan in Oregon to integrate models of physical and mental health and the first CCO in the tri‐county area certified by the Oregon Health Authority.

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